March 18, 2020

The health and well-being of our customers, partners and employees is a priority for Canadian Premier.

Every day, more information becomes available about COVID-19. Each of us is seeing and feeling the impact at home, at work and throughout our communities. This is an unprecedented event and we deeply empathize with you given the uncertainty many Canadians are feeling.

While this is not a business as usual situation, Canadian Premier is committed to keeping business moving forward. Here are some of the steps we are taking:

• The team is actively monitoring changes in the environment and assessing the evolving health risks posed by COVID-19 to lessen any impact on our employees, customers and other stakeholders.

• Our claims and customer service centers are operating during regular business hours Monday through Friday, and we are not experiencing any interruption in service or additional wait times.

• Canadian Premier is working closely with its distribution partners, clients, and other stakeholders to asses and mitigate any immediate business risks.

Canadian Premier is a financially strong organization. We are well positioned to withstand market volatility and will continue to respond to ongoing changes with a measured approach.

On behalf of all of us at Canadian Premier, know we are here for you and your family during this challenging time.


Suzette Huovinen